Jcpenney Portraits Reviews
(Rated by 14 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.6
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Customer Service4.6
- Good Value4.5
- Return Policy4.6
- Shipping & Delivery4.8
Recent Customer Reviews (14)
Malika Barsukov
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Jose Morales
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Roux Lespérance
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Elbrus Sheripov
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Mason Bryant
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Fritz Hicks
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Tiffany Ruiz
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Floyd Hoefer
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Anna Hobbs
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Clarence Nord
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Payment Methods
Accepted Payment Options:
Prices for items on Jcpportraits.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Jcpenney Portraits credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Jcpenney Portraits Pros & Cons
Pros
1
Professional Studio Photography: Offers high-quality photography services for various occasions such as family, newborn, senior, outdoor, birthday & celebrations, maternity, business headshots, pet photography, and events & experiences.
2
Perks Club Membership: Members receive unlimited free session fees, one free standard print (10Ă—13 or smaller), one free collage print (10Ă—13 or smaller), three coupons for $10 off purchases of $10 or more, and a special offer at Shutterfly.
3
Special Offers: Regular promotions such as National Dog Photography Day and Senior Photography Offer.
4
Shutterfly Integration: Secure photo storage and easy sharing of memories with loved ones.
CONS
1
Customer Service Issues: Many customers have reported poor customer service, unprofessional behavior, and difficulty in resolving issues.
2
Quality Concerns: Some customers have received photos that were not posed correctly or did not meet their expectations.
3
Misleading Information: There have been instances where customers were misled about the number of photos included in the digital album.
4
High Price Level: Consumers have noted that the price level of JCPenney Portraits is high, especially considering the quality of service received.
5
Return Policy Issues: Some customers have experienced difficulties with returns and exchanges, including delays in receiving refunds.
Jcpenney Portraits Features and Benefits
Features
Photography Session
Approximately 45 minutes, with 15 minutes in the camera room. After the camera room, images are reviewed with a Studio associate where favorites can be customized and cherished keepsakes can be created for loved ones.
Session Fee
$14.99 per person at the photo session. This fee is waived with a Perks Club membership.
Professional Studio Photography
Offers professional photography services for various occasions such as family, newborn, senior, outdoor, birthday & celebrations, maternity, business headshots, pet photography, and events & experiences.
Perks Club Membership
For $39.99, members receive unlimited free session fees, one free standard print (10Ă—13 or smaller), one free collage print (10Ă—13 or smaller), three coupons for $10 off purchases of $10 or more, and a special offer at Shutterfly.
Special Offers
Regularly offers special promotions such as National Dog Photography Day (one free 4×5 Magnet plus $50 off a Digital Album, valid 07/22/2024 – 08/02/2024), Senior Photography Offer ($100 off Media or Gallery Bundle plus one free session fee, valid 07/08/2024 – 09/28/2024), and College Student Discount (one free session fee plus $50 off a Digital Album, valid 01/11/2024 – 12/31/2024).
Shutterfly Integration
As a part of the Lifetouch and Shutterfly family, offers secure photo storage and easy sharing of memories with loved ones.
Return Policy
Photos may be returned for a full refund in the original form of payment within 60 days of the purchase date with a sales receipt. Without a sales receipt, the product can be exchanged for another product of equal or lesser value within 60 days of the purchase date.